Booking information & included services

Good to know

Here you will find the most important information about included services, booking, prices and the holiday in general.

If you have any questions: we look forward to hearing from you.

Included services

  • Buffet breakfast featuring fresh bread and milk, assorted cold cuts, cheese, jams, honey, butter, cereals, yoghurt, fruit juice, coffee, tea, and other delights.
  • Dinner with appetiser and salad buffet, as well as a choice between a ‘Vital Menu‘, meat, fish, and vegetarian dishes.
  • Complimentary access to our wellness and pool area with saunas, relaxation areas, heated pool, whirlpool, Kneipp pool, and heated bench
  • Tablet with essential information about the Hotel Continental and the Val Gardena holiday region in each room
  • Extensive activity offers in collaboration with Selva Active. Some activities may incur nominal fees.
  • With the Val Gardena Mobil Card, provided to you as our guests, most public transport in the entire South Tyrol region is free of charge.
  • Free Wi-Fi access
  • Parking directly in front of the house
  • Garden and terrace with sun loungers, benches, and tables
  • Billiards
  • Indoor playroom for children on two levels
  • Free entry to the home games of the ice hockey team HC Val Gardena
  • In summer: outdoor playground for the kids
  • Heated ski storage with ski boot dryer
  • In the ski storage, you’re welcome to store your bikes during summer and recharge your e-bikes.
  • Bathrobes and slippers are provided free of charge for the duration of your stay.

Extra charge

  • Use of the garage

Holiday information

Check-in & Check-out

Rooms are ready for occupancy from 3:00 pm on the day of arrival and must be vacated by 10:00 am on the day of departure.

The third or fourth beds in the rooms may also be smaller sizes, additional or sofa beds if necessary.

Dogs & Cats

Pets are only allowed in the rooms by prior arrangement and with our agreement. We charge a fee per day without food.

Smoking

Smoking is only permitted in the outdoor areas

Sauna

We would like to point out that we reserve the right to not always switch on all saunas in the event of under-utilisation. If you have specific preferences, please let us know. We will find a way that everyone is happy with.

Price information

A local tax of € 3.40 per person per night is charged for all guests aged 14 and above. This tax is not included in the stated price and will be collected on-site.

We will be happy to inform you of the surcharge for using a double room as a single room on request.

For late arrivals, early departures, or no-shows, we’ll charge for the entire booked period.

Service and VAT are included in the price. Not included are any other services possibly used, which are not described as included here or in our reservation confirmation.

Price changes are reserved, except for reservations already confirmed in writing by us.

Our offers, including written ones, are not binding for either the guest or us, meaning rooms offered by us can be offered to multiple parties simultaneously.

Uneaten meals will only be deducted (€ 12.00) if cancelled by 12:00 noon.

Payment:

We accept cash, bank transfer, instant bank transfer, Mastercard, Visa

Booking information

Reservations are only binding after written confirmation from us and after receipt of a deposit of at least 30% of the holiday price.

Deposit

We kindly ask you to transfer the deposit to the following bank account:
Hotel Continental
Str. Dantercëpies 40
I-39048 Selva di Val Gardena (BZ)
IBAN: IT03L0823858890000300014800
BIC-SWIFT: RZSBIT21055
Please indicate as reason for payment: ‘Deposit to confirm the reservation’.

Cancellation conditions

Booking and cancellation conditions according to the booked offer.

Travel cancellation insurance

We recommend our travel cancellation insurance to all our guests! This covers all cancellation costs and any deposit already paid will be refunded.